| 1 | Supplier manufacturing capacity | Confirm monthly output by product category. A factory should provide separate capacity figures for forming, glazing, firing, inspection, and packing rather than one broad production claim. | Monthly capacity, number of production lines, kiln dimensions, kiln cycle time, current utilization, and peak-season capacity. | Compare the supplier’s available capacity with your forecasted monthly demand and require a written production schedule for large orders. |
| 2 | Minimum order quantity | Common indicative MOQs range from 300 to 3,000 pieces per design or color. Custom molds, decals, and special packaging usually increase the MOQ. | MOQ by shape, glaze color, size, decoration, packaging format, and reorder quantity. | Request separate quotations for stock items, semi-custom products, and fully customized products to identify the lowest-risk starting option. |
| 3 | Material and heat-performance specifications | Ceramic cookware may use stoneware, porcelain, or other ceramic bodies. Typical firing temperatures are approximately 1,100–1,300°C, depending on the body and glaze system. | Clay-body composition, firing temperature, thermal-shock test method, maximum oven temperature, freezer suitability, and direct-flame restrictions. | Match the material to the intended use. Do not assume that an oven-safe ceramic item is suitable for stovetop, grill, or open-flame cooking. |
| 4 | Food-contact and safety testing | Finished products should be tested for lead and cadmium migration under the regulations applicable to the destination market. | Recent third-party test reports, test sample identification, laboratory accreditation, glaze composition controls, and compliance documentation for the target market. | Verify that the report covers the exact body, glaze, decoration, and product code being purchased; do not rely only on a generic factory certificate. |
| 5 | Quality-control system | A capable supplier should use incoming-material checks, in-process inspections, final inspection, and documented defect classification. | Inspection checklist, acceptable quality limits, inspection sampling plan, defect photographs, corrective-action procedure, and batch traceability. | Agree on measurable standards for cracks, pinholes, glaze defects, warping, color variation, dimensions, and packing damage before production starts. |
| 6 | Customization capability | Customization levels normally progress from stock color, logo decoration, custom color, shape modification, to new mold development. | Available glaze palette, logo methods, decoration limitations, color-matching process, mold ownership, mold fee, and sample approval procedure. | Use a signed golden sample or approved digital specification. Define who owns the mold and whether the supplier may use the design for other buyers. |
| 7 | Lead time and production planning | Typical production lead time is about 30–60 days for repeat items; new molds, custom colors, and complex decoration can extend the schedule. | Sample lead time, mold-development time, production time, inspection time, packing time, holiday shutdowns, and shipment-ready date. | Separate sample approval, production, and logistics dates in the purchase contract. Build contingency time for kiln delays and rework. |
| 8 | Packaging and breakage protection | Individual protection, dividers, cushioning, and strong export cartons are essential because ceramic products are brittle and heavy. | Packaging drawings, carton dimensions, drop-test method, pallet configuration, inner-box options, carton weight, and historical damage rate. | Approve a packaging sample before mass production and calculate container utilization together with expected breakage and replacement procedures. |
| 9 | Total landed cost | Unit price is only one component. Total cost can include mold fees, decoration, packaging upgrades, testing, inland transport, freight, duties, and inspection. | Price basis, tooling charges, sample fees, packaging cost, shipping terms, carton quantity, gross weight, volume, payment terms, and replacement policy. | Compare suppliers using the same product specification and shipping basis. Calculate cost per sellable unit after estimated breakage and logistics charges. |
| 10 | Supplier reliability and scalability | A reliable supplier should show consistent product records, documented processes, stable raw-material sourcing, and the ability to support repeat orders. | Production references without confidential buyer information, audit results, capacity records, business continuity plan, reorder performance, and payment history requirements. | Start with a paid pilot order, conduct a pre-shipment inspection, and use performance-based volume increases rather than committing immediately to the largest order. |